Residents ofChicagoand suburbanCook Countycan dial 2-1-1 or visit 211MetroChicago.org to connect with assistance
CHICAGO,Jan. 27, 2023/PRNewswire/ -- 211 Metro Chicago—a free resource connecting individuals in need of assistance with essential health and social services support—is now available via phone, text, web chat and database search 24/7 for allCook Countyresidents.
When residents need support, too often, they either don't know where to turn or face hurdles in navigating the complex web of resources available inCook County。211 Metro Chicago eliminates this barrier by connecting individuals with local Resource Navigators who assess their needs and connect them to non-emergency providers for support. Local Resource Navigators are trained staff who are available 24/7 to connectCook Countyresidents with assistance.
"We have seen great success with 211 lines acrossNorth America, which have connected millions of people in need to local organizations that can help," said United Way of Metro Chicago President & CEOSean Garrett。"With Chicago andCook Countynow part of the 211 network, allCook Countyresidents are just one text, chat or phone call away from an expansive database of incredible social services. We are thrilled to be a part of bringing this critical connection to the greater metroChicagoarea."
Similar helplines available acrossIllinoishave fielded more than 98,000 requests for services since their inception. 211 can help residents connect with a variety of resources such as food, housing, utility payment assistance and other free-to-low-cost health and social services.
"For too long the burden of navigating the ecosystem of service providers has been placed on our residents," saidChicagoMayorLori E. Lightfoot。"In partnership withCook Countyand United Way of Metro Chicago, I am thrilled to announce 211 which will serve as a one-stop resource to meet residents where they are and ensure they are connected to the essential health and social services they need."
211年取代至关重要的帮助热线,不像911年,which individuals should continue to call for emergencies. Requests for City infrastructure services and other non-emergency safety-related requests should go to 311, or the city or village office if 311 is not available in your community. Individuals experiencing a crisis related to mental health or emotional well-being should call 988 for immediate phone support.
"With 211 we are providing to ourCook Countyregion a free and truly critical service that's long overdue for our residents," saidCook CountyBoard PresidentToni Preckwinkle。"Cook Countywill now be connected to non-emergency providers for support services, and I am proud our partnership with United Way and theCity of Chicagois helping bring this necessary resource to life."
211 Metro Chicago is operated by United Way of Metro Chicago and launched with support from theCity of Chicago,Cook County, philanthropic partners and the 211 Metro Chicago Advisory Committee composed of business, civic, charitable and social service organizations. United Way of Metro Chicago mobilizes private, philanthropic and public sector support to help individuals meet their basic needs and works to support equitable transformation in neighborhoods across theChicagoregion. The 211 Metro Chicago Advisory Committee member organizations have worked in partnership since 2021 to ensure 211 Metro Chicago effectively meets the needs of allCook Countyresidents:
- ATT
- Austin Coming Together
- Bright Star Community Outreach
- Catholic Charities of the Archdiocese ofChicago
- Chicago Community Trust
- Chicago Department of Family & Support Services
- Chicago Department of Public Health
- ChicagoUrban League
- City of Chicago, Office of the Mayor
- Cook County, Office of Economic Development
- EnlaceChicago
- Friend Health
- Greater Chicago Food Depository
- Heartland Alliance
- NAMI
- Peoples Gas
- Pritzker Pucker Family Foundation
- United Way of Metro Chicago
211 Metro Chicago has also partnered with Unite Us, a software company enabling cross-sector collaboration, to create a robust resource database of health and social services acrossCook County。Through this partnership and the existing relationships Unite Us has with local organizations, 211 Metro Chicago has a solid foundation of health and social service resources to which local Resource Navigators can connect residents in need of support.
拨打2-1-1与当地资源Navigato说话r on the phone. To connect with 211 Metro Chicago via text message, text your zip code to 898211. Visit 211MetroChicago.org to connect with resources via web chat and web search. Live Resource Navigators are available via phone, text and web chat 24 hours a day, 7 days a week.
Contact:
Emily MacMillan
[email protected]
(312) 755-3547
SOURCE United Way of Metropolitan Chicago
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